Shipping & Delivery Policy

1. Shipping & Delivery Overview

This Shipping & Delivery Policy explains how BoomerBing™ handles production, fulfillment, shipping, tracking, delivery, and related order issues for merchandise purchased through the BoomerBing™ online store.

Many BoomerBing™ products are made to order. Production may begin after an order is submitted and before the product is transferred to a shipping carrier.

2. Third-Party Fulfillment

BoomerBing™ may use third-party manufacturers, print-on-demand providers, fulfillment partners, warehouses, and shipping carriers to produce and deliver merchandise.

Order information may be provided to these providers as reasonably necessary to:

• Manufacture, print, or embroider merchandise
• Package and prepare orders for shipment
• Ship orders
• Provide tracking information
• Resolve fulfillment or delivery issues

3. Processing & Production Times

Processing and production times vary by product, fulfillment location, order volume, availability, season, and other operational factors.

Processing, production, and shipping estimates are provided for convenience and are not guaranteed delivery dates unless BoomerBing™ expressly states otherwise.

4. Shipping Charges & Free Shipping

Applicable shipping charges are displayed during checkout before the order is completed.

BoomerBing™ may offer free-shipping promotions, including free shipping on eligible U.S. orders of $100 or more. Promotional terms may be limited by destination, product, order value, or other stated conditions and may change before an order is completed.

5. Delivery Estimates

Delivery timing may be affected by circumstances including:

• Product production time
• Order volume
• Carrier delays
• Weather
• Holidays
• Customs processing
• Transportation disruptions
• Incorrect or incomplete addresses
• Events outside our reasonable control

Customers should order early when delivery timing is important.

6. Tracking Information

BoomerBing™ will make reasonable efforts to provide available tracking or shipping information when an order ships.

Tracking information may take time to update after a shipping label is created or shipment information is transmitted to the carrier.

7. Multiple Shipments

Orders containing multiple products may be produced at different facilities or fulfilled separately.

As a result:

• Items from the same order may arrive in different packages
• Packages may have different tracking numbers
• Products may arrive on different dates

Receiving part of an order does not necessarily mean another item is missing.

8. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. Please review the street address, apartment or unit number, city, state, ZIP or postal code, and country before completing your purchase.

If you notice an address error, contact us immediately. We cannot guarantee that an address can be changed after production or fulfillment begins.

9. Lost Packages

If an order has not arrived by the estimated delivery date, first review the tracking information provided with the shipment.

If tracking suggests that the package may be lost in transit, contact BoomerBing™ as soon as possible with your order number, shipping address, and available tracking information.

Claims involving packages believed to be lost in transit should be submitted within 30 days of the estimated delivery date.

10. Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, with building management when applicable, and with the shipping carrier.

A package marked delivered by the carrier does not automatically qualify for a refund or replacement. Resolution will depend on the carrier's records and the circumstances.

11. Packages Returned to Sender

A package may be returned to a fulfillment facility because of an incorrect or incomplete address, failure to claim the package, refusal of delivery, customs issues, or other carrier circumstances.

When a return results from incorrect information provided by the customer, refusal of the shipment, or failure to claim the package, additional shipping charges may apply before reshipment.

12. Damaged, Defective, Incorrect, or Missing Items

Claims involving damaged products, defective products, misprints, incorrect merchandise, missing items, lost packages, or packages returned to sender are governed by the BoomerBing™ Returns & Refunds Policy.

Please contact BoomerBing™ promptly and provide photographs when the issue involves damage, defects, printing, packaging, missing merchandise, or an incorrect item.

13. International Orders

When international shipping is available, customs processing, duties, taxes, import charges, and local carrier requirements may affect delivery time and total cost.

Customers are responsible for applicable duties, customs charges, or other government-imposed amounts associated with their purchase except where applicable law provides otherwise.

14. Holiday & High-Volume Periods

Production and carrier networks may experience increased demand during holidays, promotional periods, product launches, and other high-volume periods.

Customers should allow additional time for production and delivery during these periods.

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16. Policy Updates

BoomerBing™ may update this Shipping & Delivery Policy periodically to reflect changes in products, fulfillment practices, shipping providers, promotions, business operations, or legal requirements.

When changes are made, the Last Updated date at the top of this Policy will be revised.