Frequently Asked Questions

After completing your purchase, you should receive an order confirmation at the email address you provided during checkout. Please review your order information carefully and keep the confirmation for your records.

If you do not receive a confirmation, check your spam or junk folder before contacting us.

Because many BoomerBing™ products are made specifically for each customer after an order is placed, production can begin quickly.

If you notice a mistake with your order, contact us as soon as possible. We will make every reasonable effort to help, but we cannot guarantee that an order can be changed or canceled once production has begun.

Please contact us immediately if you discover an incorrect shipping address.

If your order has not shipped, we may be able to update the address. Once an order has shipped, changes may no longer be possible and additional shipping charges may apply if the package must be resent.

Customers are responsible for providing an accurate and complete delivery address when placing an order.

Many of our apparel, accessories, drinkware, and other products are produced specifically after your order is placed.

This made-to-order approach allows us to offer original BoomerBing™ designs across a wider selection of products without mass-producing unnecessary inventory.

BoomerBing™ works with professional third-party production and fulfillment partners to print, embroider, package, and ship many of our products.

Depending on the product and delivery destination, different production facilities may be used to help fulfill your order efficiently.

You are purchasing directly from BoomerBing™. If you have a question or problem with your order, please contact BoomerBing™ rather than contacting a production partner directly.

We work hard to represent our products accurately. However, slight differences in color, print placement, embroidery, garment texture, monitor settings, photography, or manufacturing may occur.

These small variations are normal with custom and made-to-order merchandise.

Please review the size information provided on the individual product page before ordering.

Sizing may differ between T-shirts, premium shirts, hoodies, youth apparel, toddler apparel, and other garments. We recommend checking the measurements for the specific product rather than relying only on the size you normally wear.

Because many BoomerBing™ products are made specifically for your order, we generally cannot accept exchanges simply because the wrong size, color, or style was selected.

Please review the product description and size information carefully before completing your purchase.

If you received a product that is different from what you ordered, please contact us so we can investigate and make it right.

Most BoomerBing™ products require production time before they are shipped. Production for many products typically takes approximately 2–5 business days, although some products and busy seasonal periods may require additional time.

Shipping time begins after production is complete and depends on your delivery location, shipping method, carrier, product availability, and other factors.

Estimated delivery dates are estimates and are not guaranteed.

Yes. When tracking is available, you should receive shipping information by email after your order has been fulfilled and shipped.

Please allow some time for the carrier's tracking system to update after you receive your tracking number.

Some orders may arrive in more than one package.

Because different BoomerBing™ products may be produced at different facilities or require different production methods, items from the same order may occasionally ship separately.

If one package arrives before another, it does not necessarily mean that part of your order is missing.

Carrier delays can occur because of weather, seasonal volume, transportation issues, delivery interruptions, or other circumstances outside of our control.

If your estimated delivery date has passed, check your tracking information first. If the tracking information does not resolve the issue, please contact us and include your order number.

Because many of our products are made to order, we generally do not accept returns or exchanges for buyer's remorse, selecting the wrong size or color, or simply changing your mind after the product has been produced.

If your product arrives damaged, defective, misprinted, or materially different from what you ordered, please contact us promptly so we can review the issue.

For complete information, please review our Returns & Refunds Policy.

Please contact us as soon as possible and provide:

• Your order number
• A description of the problem
• Clear photographs showing the damaged, defective, incorrect, or misprinted item
• Photos of the packaging when relevant

We will review the information and determine the appropriate resolution. Please do not discard the item or packaging until your request has been reviewed.

Because most BoomerBing™ products are made specifically for each order, we generally cannot provide refunds or exchanges for buyer's remorse or a change of mind after production has begun.

Please review your product selection, size, color, shipping information, and order total carefully before completing checkout.

Care instructions can vary depending on the garment and printing or embroidery method.

For most printed apparel, we recommend washing garments inside out with similar colors, using cold or cool water when appropriate, and avoiding unnecessary high heat.

Always follow any care instructions included with the specific product.

Care requirements vary by product. Please review the product description and any instructions included with your item.

When in doubt, gentle cleaning methods are recommended to help protect printed or decorated surfaces.

Yes. Selected BoomerBing™ collections may include youth, toddler, and family-friendly products.

Available sizes and styles may vary by design and season, so check the individual product page for current options.

No. Some BoomerBing™ designs and collections are created specifically for adults, while others are designed to be family-friendly.

When we offer youth or toddler merchandise, we may adapt the design or wording so it is more appropriate for younger customers.

BoomerBing™ is built around original ideas, messages, humor, wisdom, and designs created for the BoomerBing™ brand and community.

Please do not reproduce, copy, redistribute, or commercially use BoomerBing™ artwork, graphics, slogans, logos, or other protected brand materials without permission.

Absolutely. BoomerBing™ will continue introducing new designs, seasonal products, apparel, accessories, gifts, and collections. Some products may only be offered for a limited time or during a particular season.

Check back regularly to see what's new.